Frequently Asked Questions
- What condition are your items in? / Are your products cleaned or refurbished before sale? We have taken time to clean and mend all thrift and vintage products before putting them online for sale, so you can expect top quality second hand products.
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What payment methods do you accept? We accept Visa, MasterCard, PayPal and Afterpay.
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What should I do if I have a problem with my order? What is your return policy? All purchases are final, and we’re unable to offer returns or exchanges. If there is an issue with your order when you collect it, please let us know so we can help. Find out more here.
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How can I receive or collect my order?
At the moment, all items are available for Auckland pick-up only, as they are too large to ship. Once your order has been placed, we’ll send you a confirmation email with all the pick-up details, including the exact location and available collection times. Find out more here.
For more information you can look at our Terms and Policies.